Industry Insights·
AI agents need a two-key rule before they move real work
An agent that prepares an action and then approves it isn't governed. MakerChecker shows what a two-key run record looks like for production agents.
7 min read
Blog
Page 28 of 67
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Insights on AI, machine learning, and technology strategy
Industry Insights·
When support AI becomes infrastructure, write the exit kit first
A support agent reads a renewal flag, cites a refund policy, and decides whether to resolve or escalate in one customer thread. Once an AI does that, switching vendors stops being a UI migration. Write the exit kit before it becomes one.
8 min read
Industry Insights·
Ramp's finance agents show why AI needs a buried-context map
Ramp's Applied AI Solutions launch buries the real lesson in one product-page line. Finance agents do not fail on model choice. They fail without a map of the buried context behind every decision.
8 min read
Industry Insights·
The 13-word poison pill hiding in AI search
A 13-word comment can tilt the AI answer a buyer gets about your business. Map source contamination before it becomes reputation risk.
6 min read
Industry Insights·
The AI removal invoice comes due when automation is overbuilt
When a client pays to rip the AI back out of a tool, the bill they hand you is also the requirements document the project never had. Here is a one-page artifact for auditing a workflow before you spend more on it.
8 min read
AI Development·
CopilotKit vs shadcn/ui: choose the layer before the library
CopilotKit and shadcn/ui solve different frontend jobs. Use this layering map before adding agent UI to your app.
9 min read
Industry Insights·
Run the AI identity revoke drill before your agents spread
Confidence in AI security tracked deployment speed, not protection. Before agents touch more systems, run a drill that proves you can find, scope, and cut off one identity during an incident.
9 min read
Industry Insights·
When the Fable window closes, your AI workflow needs a way home
Anthropic suspended Fable 5 three days after launch. The lesson for operators is not just model quality; it is model availability.
7 min read
Industry Insights·
Before your AI agent writes code, give it a scope ladder
Ponytail's lazy-senior-dev rules point to a practical control for agent pilots: write down where the agent should stop before it starts building.
8 min read
Industry Insights·
When AI drama hits a critical dependency, open an exception lane
The rsync issue that turned into an AI-coding argument is not a verdict on rsync or on AI-written code. It is a warning about how quickly public controversy can become a bad incident process unless downstream teams have a dependency exception lane.
8 min read
Industry Insights·
Before an AI agent joins the board, write the work contract
A shared board is not enough. If AI agents can pick up real work, the ticket has to say what they may touch, what proof they owe, and when a human must step in.
6 min read
Industry Insights·
Put the agent firewall in observe mode before it blocks real work
AI agents that touch production need an external control point. The first rollout artifact is not a big governance policy. It is an observe-to-enforce plan.
8 min read
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