Terms of Service
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1. Agreement to Terms
By accessing or using the services provided by BaristaLabs, LLC ("we," "our," or "us"), you agree to be bound by these Terms of Service ("Terms"). If you disagree with any part of these terms, you may not access our services.
2. Description of Services
BaristaLabs, LLC provides AI-powered development solutions, including but not limited to:
- AI development and code generation services
- Process automation solutions
- AI consulting and strategic implementation
- System integration services
- API access and documentation
- Training and support services
3. User Accounts
To access certain features of our services, you may be required to create an account. You are responsible for:
- Maintaining the confidentiality of your account credentials
- All activities that occur under your account
- Notifying us immediately of any unauthorized use
- Ensuring your account information is accurate and up-to-date
4. Acceptable Use
You agree to use our services only for lawful purposes and in accordance with these Terms. You agree not to:
- Use the services for any illegal or unauthorized purpose
- Violate any applicable laws or regulations
- Infringe upon the rights of others
- Attempt to gain unauthorized access to our systems
- Interfere with or disrupt the services
- Use the services to transmit harmful or malicious code
- Reverse engineer or attempt to extract source code
5. Payment Terms
Payment terms vary by service and are specified in your service agreement or pricing plan. You agree to:
- Pay all fees in accordance with the agreed terms
- Provide accurate billing information
- Authorize us to charge your payment method
- Pay any applicable taxes
6. Intellectual Property
Our services and content are protected by intellectual property laws. You retain ownership of your content, but grant us a license to use it for service provision. We retain all rights to our proprietary technology and content.
7. Privacy and Data Protection
Your privacy is important to us. Our collection and use of personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference.
8. Service Availability
We strive to maintain high service availability but do not guarantee uninterrupted access. We may temporarily suspend services for maintenance, updates, or other operational reasons.
9. Limitation of Liability
To the maximum extent permitted by law, BaristaLabs, LLC shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or use.
10. Indemnification
You agree to indemnify and hold harmless BaristaLabs, LLC from any claims, damages, or expenses arising from your use of our services or violation of these Terms.
11. Termination
Either party may terminate these Terms at any time. Upon termination, your right to use our services ceases immediately. We may retain certain information as required by law or for legitimate business purposes.
12. Governing Law
These Terms shall be governed by and construed in accordance with the laws of the Commonwealth of Virginia, without regard to conflict of law principles.
13. Dispute Resolution
Any disputes arising from these Terms shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association. The arbitration shall take place in Leesburg, Virginia.
14. Changes to Terms
We reserve the right to modify these Terms at any time. We will notify you of any material changes by posting the updated Terms on our website. Your continued use of our services constitutes acceptance of the modified Terms.
15. SMS Messaging Program
- Program name: BaristaLabs Assistant Texts
- Program description: BaristaLabs, LLC sends texts through our AI assistant to follow up on calls, confirm appointments, and schedule appointments. We don't send marketing messages.
- How you opt in: On a phone call, our AI assistant asks for permission out loud before any text is sent, and we text only after a clear yes. If you text a BaristaLabs number first, you consent to replies about that conversation only. We don't offer opt-in through a web form.
- Consent to receive text messages is not a condition of purchase.
- Message frequency varies.
- Msg & data rates may apply.
- Text HELP or INFO for help, or email sean@baristalabs.io.
- Text STOP to cancel/opt out at any time. You can also text STOPALL, UNSUBSCRIBE, CANCEL, END, or QUIT. We'll send one text confirming you've opted out, and then no further messages. Text START to re-subscribe.
- Carriers are not liable for delayed or undelivered messages.
We do not share, sell, rent, or provide your mobile phone number, mobile information, or SMS opt-in data and consent to third parties or affiliates for marketing or promotional purposes. See our Privacy Policy and SMS Consent & Messaging Policy for details.
16. Contact Information
If you have any questions about these Terms of Service, please contact us at:
BaristaLabs, LLC
Email: legal@baristalabs.io
Address: 101 Peach Tree Court, Hamilton, VA 20158
Support: Contact BaristaLabs