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CartWheels Transportation Platform
Digital Transformation

CartWheels Transportation Platform

A transportation website and app rebuilt around real customer communication

BaristaLabs delivered a customer-facing website and app with an intuitive UI and customer communication channels after earlier vendor attempts stalled.

CartWheels
Transportation
8 min read

The Challenge

CartWheels had spent years and thousands of dollars trying to get a usable transportation website and app from other vendors. The business needed a digital experience that customers could understand, staff could rely on, and communication channels could flow through without another stalled build cycle.

Our Solution

BaristaLabs designed and shipped a website and app experience for CartWheels with an intuitive UI and integrated customer communication channels. The work focused on replacing a broken vendor path with a practical platform the transportation business could put in front of customers.

Results & Impact

Launched
Digital Platform
Website and app experience delivered after previous vendor attempts stalled
Integrated
Customer Communication
Customer communication channels brought into the new digital experience
Intuitive
User Experience
Client described the UI as intuitive and user friendly
Focused
Delivery Model
Client described the delivery as quick and economical compared with prior stalled attempts

Project Snapshot

Engagement
Focused website and app rebuild
What Shipped
Customer-facing website, app UI, and communication-channel integration

Client Testimonial

For years purveyors made promises to me to create a user friendly website and App for my transportation business. After thousands of dollars spent with only delays and non-functioning applications I discovered Barista Labs. They designed my new website quickly and economically including the App with an UI that is intuitive and includes all my customer communications channels. I cannot recommend them and their team high enough.
Asa Rusk
Founder, CartWheels

Project Details

Difficulty Level
intermediate
Team Size
2 people
Services Used
Website and App Development

Technologies

Tags

TransportationWebsiteMobile AppCustomer Communication

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